What is covered
The promise covers parts of the finish that were included in the agreed scope, where the issue is raised within seven days of the job being completed.
Guarantee
The 7-day rework promise, explained properly
The guarantee page removes vagueness and shows the promise as a practical operating standard rather than a decorative claim.
What is not covered
It does not cover unrelated deterioration, new staining after the visit, hidden defects, substrate failure, weather events, or work outside the agreed scope.
How to invoke it
The route stays simple: call, WhatsApp, or reply with photos and the team reviews the issue quickly. The goal is to resolve problems without turning the customer into a chaser.
Next step
If you already know the job, move straight to the quote route.
Call if you want to speak live, WhatsApp if photos explain the job faster, or use the quote page if you want the details landed properly in writing first.