Method questions
Customers want to know whether the surface will be treated properly, especially on render and roofs. The FAQ page should therefore keep explaining that the method is matched to the surface rather than forced from habit.
FAQ
Common questions across the whole site
The FAQ page should reduce friction for customers who are close to enquiring but still want answers on method, pricing, access, timing, and service area.
Quote questions
Pricing, timing, access, and what helps speed up a quote should all be covered plainly. The page should support the phone, WhatsApp, and quote-page paths rather than compete with them.
Frequently asked questions
The questions buyers usually ask before they commit
Do you cover both Bristol and Bath?
Yes. The core footprint is Bristol and Bath, with surrounding BS and BA postcode areas handled where scheduling and scope support the same response standard.
Can I send photos on WhatsApp instead of filling in the form?
Yes. WhatsApp is often the quickest route because photos answer most of the first questions immediately.
Do you price from photos or visit first?
That depends on the job. Straightforward domestic jobs can often be priced from photos, while larger, more technical, or commercial work may need a visit first.
What if something is not right after the job?
The site operates around a 7-day rework promise, with the aim of reviewing any legitimate finish issue quickly and without making the customer chase.
Next step
If you already know the job, move straight to the quote route.
Call if you want to speak live, WhatsApp if photos explain the job faster, or use the quote page if you want the details landed properly in writing first.