
The problem
The owner was concerned about overcleaning as much as the staining itself. The patio sat beside a listed-building wall, and the brief was to lift the biological staining without leaving the stone looking raw or obviously stripped.
What we did
We worked with a low-temperature steam-led method, controlled the passes carefully, and explained from the start that the result needed to look cleaner, not newly manufactured. The job ran for roughly a day and a half, with time built in for careful edge work and lower-output sections.
How we priced it
The fixed written price was £1,195, reflecting the slower heritage-safe method, the stone sensitivity, and the extra time on site.
The result
The patio and wall lifted naturally, the dirt load came off, and the owner ended up with a cleaner setting that still looked right for the age and character of the property.
Job evidence
Local job reference
Bathwick BA2
Service type
Bath stone cleaning
Completion window
Completed in April 2026
Heritage-safe written scope, phased day-and-a-half programme, and finish-aware handover recorded for the Bathwick BA2 job.
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